Shipping policy
At RIOT FRIDAY, we are committed to providing our customers with carefully prepared products and reliable delivery service.
We carefully prepare, inspect, and package every order before shipment to ensure that your items arrive in good condition.
Delivery Time Overview
The total delivery time for your order includes two stages:
Total Delivery Time = Processing Time + Shipping Time
- Processing Time: The time required to prepare, inspect, and pack your order before shipment.
- Shipping Time: The time required for the carrier to deliver your package after shipment.
Please note that all delivery times are estimates only and may vary depending on your destination, customs clearance, carrier delays, holidays, weather conditions, or other circumstances beyond our control.
Processing Time
Most orders are prepared and shipped within 3–7 business days after payment confirmation.
During this time, we prepare your items, perform quality inspections, and complete packaging before shipment.
In some cases, additional preparation time may be required due to product availability, quality checks, seasonal demand, or other operational factors.
Business days do not include weekends or public holidays.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Shipping Time & Costs
Shipping time refers to the estimated carrier transit time after your order has been shipped.
United States, United Kingdom, Canada & Australia
| Shipping Method | Cost | Estimated Delivery Time |
|---|---|---|
| Standard Shipping | $7.99 | 6–10 business days |
| Express Shipping | $15.98 | 3–5 business days |
Europe & Other International Destinations
| Shipping Method | Cost | Estimated Delivery Time |
|---|---|---|
| Standard Shipping | $12.99 | 6–10 business days |
Estimated Total Delivery Time
Because processing time and shipping time are calculated separately, the estimated total delivery time is:
Standard Shipping
Approximately 10–18 business days from payment confirmation.
Express Shipping
Approximately 6–12 business days from payment confirmation.
These time frames are estimates only and are not guaranteed delivery dates.
Actual delivery times may vary depending on destination, customs procedures, carrier conditions, weather, holidays, and other factors outside our control.
Free Shipping
We offer free standard shipping on eligible orders over $89.
Any free-shipping eligibility and applicable conditions will be displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
You can use the tracking information provided to monitor the delivery status of your order.
If you have any questions regarding your shipment, please contact us at:
Email: phsnaewom72@outlook.com
We aim to respond to customer inquiries within 24 business hours.
Multiple Items
If your order contains multiple products, your items may occasionally be shipped separately depending on inventory availability and fulfillment arrangements.
If you receive only part of your order, please do not worry. The remaining items may be shipped separately and delivered in another package.
Where available, separate tracking information will be provided.
Customs, Taxes & Import Fees
International orders may be subject to customs clearance procedures depending on the destination country or region.
Any customs duties, import taxes, or other fees charged by local authorities may be the responsibility of the recipient unless otherwise stated during checkout.
RIOT FRIDAY is not responsible for delays caused by customs inspections, clearance procedures, local regulations, or other government requirements.
Shipping Address Information
Customers are responsible for providing complete and accurate shipping information when placing an order.
Please carefully check your:
- Full name
- Street address
- Apartment or unit number, if applicable
- City and state/province
- Postal or ZIP code
- Phone number
If an order is delayed, returned, lost, or cannot be delivered because incorrect or incomplete information was provided by the customer, RIOT FRIDAY may not be responsible for the resulting delay or additional shipping costs.
If you notice an error in your shipping information, please contact us as soon as possible:
We can only update shipping information before the order has been processed or shipped.
Order Changes & Cancellations
After payment is confirmed, we will begin preparing your order.
If you need to change or cancel your order, please contact us as soon as possible at:
Cancellation, product change, or address change requests can only be accommodated before an order has been processed or shipped.
Once an order has entered fulfillment or has been shipped, we may no longer be able to make changes or cancel it.
Delayed Orders
Occasionally, packages may experience delays due to carrier operations, customs procedures, weather conditions, holidays, high shipping volumes, or other circumstances outside our control.
If your order appears to be delayed, please contact our customer service team first.
We will review the latest tracking information and assist you in resolving the issue.
Lost or Undeliverable Packages
If tracking information indicates that your package has been lost, returned to sender, or cannot be delivered, please contact us at phsnaewom72@outlook.com.
We will review the shipping information and work with the carrier where appropriate to determine the next steps.
Packages that cannot be delivered due to an incorrect or incomplete address provided by the customer may be subject to additional reshipping costs.
Contact Us
If you have any questions about shipping, delivery, or your order, please contact:
RIOT FRIDAY
Legal Business Name: RIOT FRIDAY CLOTHING INC
Email: phsnaewom72@outlook.com
Business Address: 1500 N Grant St, STE R, Denver, Colorado 80203, United States
Customer Service Hours:
Monday to Friday
9:00 AM – 6:00 PM
We aim to respond to customer inquiries within 24 business hours.